Today Ken Magill published this story about Bath and Body's email acquisition program and how it grew to 10 million subscribers in less then 2 years.
What you can learn from this story:
- Knowing your target audience is critical.
- Giving the right incentive and call to action is important. To collect you must print and returning their email to your retail location.
- Getting the customer to return leads to additional sales: First purchase in store is used to collect the shoppers email address and other details, return visit to collect incentive results in additional purchases.
- Retail bye-in: By having customers return the printed email offer store managers immediately feel the ROI and benefit from working with a program geared to drive retail sales.


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